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Salesforce Administrator

Job description

About the Job
Our client is a medical technology company and they are currently building a high-performance team with a passion for creativity and innovation that is committed to collaboration and integrity. They believe their success is based on developing disruptive technologies, and they strive to achieve excellence in their products and services by attracting energetic, entrepreneurial individuals who are committed to this vision.
Essential Duties and Responsibilities
The Salesforce Administrator has the primary responsibilities of proactively improving and enhancing our client's Salesforce platform, gathering requirements and feedback, and designing best practice solutions.
  • Be a key point of contact for the commercial organization to support and optimize the use of Salesforce.
  • Ensure optimal performance of Salesforce systems and products, including upgrades/configuration for optimized integration with company systems.
  • Manage Salesforce roles, profiles, sharing rules, workflows, and groups.
  • Import sales department leads, contacts, and other data.
  • Maintain the sales cloud, as well as building custom reports and dashboards in Salesforce.
  • Perform database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
  • Document processes, including error reports and changes to field history tables.
  • Prepare reports and data extracts for the Commercial team and other departments.
  • Manage Salesforce.com data and future updates.
  • Update sales territories and maintain Salesforce campaigns.
  • Perform related duties as assigned by supervisor.
  • Maintain compliance with Quality System procedures and company policies.
Education and/or Work Experience Requirements
  • Education Requirement: Bachelor’s Degree or equivalent experience required.
  • Experience Requirements: Five or more years’ experience as a Salesforce administrator in a similar environment.
  • Other Required Skills and Qualities: Growth-oriented problem solver who can create a scaled environment for company growth. Data-driven professional who is comfortable with data analysis and working with large data sets. Ability to work as a team player and follow company policy, procedures, and strategy. Experience with designing and implementing process improvements. In-depth knowledge of Salesforce products and their functionalities.
  • Preferred Qualifications: Salesforce Certified Administrator or Salesforce Advanced Administrator certification.
Physical Requirements
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
  • Must be able to safely move up to 25 lbs.
  • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
  • Must be able to remain in a stationary position for 50% of the time.
  • Must be able to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • The ability to observe details at close range (within a few feet of the observer).
Compensation
We pay competitively. Base salary range is $105,000 - $128,000. Other paid compensation and benefits may be available.