Senior Account Manager - Italy

Posted 29 May 2024
Contact NameRhiannon Ross

Job description

Senior Account Manager - Italy’s Emerging Market
Remote - Italy

Are you passionate about making a difference in the world? Join our industry-leading team, renowned for our expansive commercial reach, unique customer access, and global footprint. We serve a broad customer base, from research and clinical settings to commercial production, offering you the chance to have a significant impact. Be part of an environment where your performance is recognized and rewarded, and where you will be supported and valued.

  • Identify and pursue new and existing clients and business opportunities within Italy, specifically focusing on selling clinical trial services, including drug packaging, distribution, and comparator sourcing.
  • Collaborate with all Business units to deliver integrated solutions and proposals to meet customer needs promptly.
  • Manage client expectations by involving colleagues from Client Services, Subject Matter Experts, and Executive Leadership Team members, fostering strong relationships.
  • Document activities and report progress using CRM systems, regularly reviewing performance and suggesting strategies to meet targets.
  • Lead the process of securing new business, including bid defense meetings, quote discussions, and contract management, and be accountable for meeting new business targets.
  • Understand the outsourcing strategies of assigned clients and develop strategies to maximize opportunities for clinical trial supplies services, prioritizing accounts and identifying decision-makers.
  • Meet and exceed sales goals for assigned accounts or territories.
  • Follow company policies and procedures, making recommendations for improvements when necessary.
  • Participate in training and development opportunities.
  • Perform other sales-related duties as required.

  • BSc/BA or equivalent in business or the sciences.
  • 4 years of clinical project experience plus 4 years of related sales experience, preferably including clinical protocol development and/or CRO sales.
  • Experience within the CDMO industry related to DS/DP is an advantage.
  • Knowledge of clinical trials and/or materials management.

Skills & Abilities:
Strong teamwork skills, especially in a matrix management organization.
Competency with software tools for communications, such as Microsoft Office Suite and CRM software.
Excellent sales, communication, and presentation skills.
Strong problem-solving and analytical skills.
Focus on meeting timelines.
Self-motivated with a goal-focused mindset, capable of working autonomously and knowing when to seek support.
Willingness to travel extensively throughout Italy.