European Customer Experience Lead

Posted 16 May 2023
Job type Permanent
Contact NameHannah Hollamby

Job description

BioTalent are exclusively partnering with a global pharmaceutical company to find a Marketing Director on a permanent and full-time basis.
Reporting directly to the VP, this role is an excellent opportunity for someone well versed in strategic marketing to make an impact on customer experience.

Responsibilities Include
  • Direct line management of a team, assigned to a product area.
  • Leads the launch execution and management for EU markets, driving cross-functional support for all relevant affiliates.
  • Develops and executes the product strategy with a focus on the end-to-end journey and customer experience.
  • Provide clear cross-functionally aligned guidance to deliver the brand single minded proposition.
  • Continually assess the EU brand strategy against customer needs, driving the evolution of messaging.
  • Budget and forecasting responsibility.
Requirements Include
  • MBA/Marketing degree
  • 10 years’ experience working within Pharmaceutical Marketing on a strategic level
  • Budget management experience
  • Proven leadership experience with direct reports
  • Excellent commercial experience within healthcare
  • Hands-on proactive approach with excellent communication skills
  • Professional English language capabilities
If you are interested in the opportunity, please apply today.