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European Customer Experience Lead
- Posted 16 May 2023
- LocationMunich
- Job type Permanent
- Reference86494
- Contact NameHannah Hollamby
Job description
BioTalent are exclusively partnering with a global pharmaceutical company to find a Marketing Director on a permanent and full-time basis.
Reporting directly to the VP, this role is an excellent opportunity for someone well versed in strategic marketing to make an impact on customer experience.
Responsibilities Include
Reporting directly to the VP, this role is an excellent opportunity for someone well versed in strategic marketing to make an impact on customer experience.
Responsibilities Include
- Direct line management of a team, assigned to a product area.
- Leads the launch execution and management for EU markets, driving cross-functional support for all relevant affiliates.
- Develops and executes the product strategy with a focus on the end-to-end journey and customer experience.
- Provide clear cross-functionally aligned guidance to deliver the brand single minded proposition.
- Continually assess the EU brand strategy against customer needs, driving the evolution of messaging.
- Budget and forecasting responsibility.
- MBA/Marketing degree
- 10 years’ experience working within Pharmaceutical Marketing on a strategic level
- Budget management experience
- Proven leadership experience with direct reports
- Excellent commercial experience within healthcare
- Hands-on proactive approach with excellent communication skills
- Professional English language capabilities
