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Case Study: Scalable Freelance Solutions for Pharma Advertising Agencies

​​Client Overview

Our client, a leading healthcare advertising and medical communications agency, manages a diverse portfolio of brands across multiple therapeutic areas. With fluctuating workloads and varying project scopes, they required a flexible freelance solution to support both fast-turnaround projects and long-term strategic initiatives.

The Challenge
The agency faced several operational and staffing obstacles, including:

  • Difficulty sourcing high-quality freelance talent at short notice

  • A need for flexible engagement models (short-term, long-term, and temp-to-perm)

  • Limited internal bandwidth for managing onboarding, payroll, and logistics

Our Solution
BioTalent partnered closely with the client to deliver a fully scalable freelance hiring solution:

  • Vetted freelance talent across account services and project management

  • Employer of Record services, handling payroll, contracts, and compliance

  • Freelancers aligned with the agency’s project flow, brand tone, and team culture

  • Close collaboration with internal hiring managers to ensure placement success

The Results

  • Five successful freelance placements across account and project roles

  • Four contract extensions due to strong performance

  • Two freelancers converted to permanent employees

  • Significant reduction in administrative workload for HR and operations

Why It Worked

  • Speed and specialisation: A ready network of skilled healthcare agency freelancers

  • Flexible model: Adaptable staffing for four-week sprints or four-month campaigns

  • Trusted talent: Candidates pre-vetted for experience, communication, and agency readiness

  • Strategic alignment: BioTalent operated as a seamless extension of the internal team

Need flexible freelance support? Contact us to learn how BioTalent can deliver high-quality solutions tailored to your healthcare communications needs.