Customer Service Representative
- Posted 05 September 2022
- LocationSingapore
- DisciplineManufacturing & Operations
- Reference66206
- Contact NameNatasha Cole
Job description
BioTalent are partnering with TOWER Cold Chain Solutions to find an ambitious Customer Service Representative to join their Customer Services team.
This is an exciting opportunity with exceptional growth potential within a business who are experiencing significant growth in recent years due to their success with providing sustainable temperature-controlled services and containers to the global life sciences sector.
Salary - $40,000 annual salary
This role will offer you
A role within a company in a hyper growth period where you will enjoy working in a rapidly evolving environment contributing to customer success
To work in brand-new office space with state-of-the-art new labs and warehouse
To be the voice of their business, helping customers with their queries and you will be responsible for shaping our customers experience with them
Exposure to senior upper management working closely with sales and cross-functionally to ensure client needs are fulfilled effectively
You will be responsible for
Managing and building strong relationships with key customers and clients
Administrating surrveys to ensure customers are satisfied with the services and products
Working closely with the sales team - Sharing leads and further sales opportunities to help expand business with key clients
Liaising with internal departments to ensure client needs are fulfilled effectively
Managing and processing sales orders and invoicing
Working closely with Sales and Customer Account Manager’s (CAM) to ensure best customer service
You will bring the following
Experience working within customer service
High school diploma or equivalent
Strong work ethic
If you want to be part of an innovative thinking, growing company where you can grow and expand your current knowledge, GET IN TOUCH by emailing me on natasha.cole@biotalent.com or calling 0203 911 5888