Back to jobs

Quality Manager

Job description

Overview

A high-growth, global life sciences manufacturing organisation is seeking an experienced Quality Manager to lead and evolve its site-wide Quality function.

This is a pivotal leadership role responsible for shaping and scaling the Quality Management System (QMS), ensuring regulatory compliance, and driving continuous improvement across manufacturing operations.

You will play a key role in enabling operational excellence, supporting global customers, and ensuring the organisation is positioned to scale effectively.


Key Responsibilities

  • Own and lead the site Quality Management System (QMS), ensuring alignment with internal, customer, and regulatory requirements
  • Manage and oversee internal and external audits, ensuring robust compliance and continuous improvement
  • Lead the investigation and resolution of non-conformances, deviations, and customer complaints, including CAPA management
  • Oversee quality events and manufacturing excursions, ensuring root cause, impact, and corrective actions are clearly defined and executed
  • Provide regular reporting to senior leadership on QMS performance, KPIs, and improvement opportunities
  • Lead supplier quality and risk management, including audits and performance monitoring
  • Develop and maintain Quality Control (QC) processes, ensuring product and material compliance
  • Drive process improvement initiatives (Lean / Six Sigma / validation-led improvements) to enhance quality and efficiency
  • Build, lead, and develop a high-performing quality team, including hiring, training, and capability development

Experience & Requirements

  • Strong experience operating within regulated manufacturing environments (pharma, biotech, or medical devices)
  • Deep understanding of ISO standards (9001 / 13485) and cGMP requirements
  • Proven experience managing CAPA systems, audits, and quality investigations
  • Experience implementing or maintaining Quality Management Systems (QMS)
  • Strong knowledge of risk management, validation, and process control methodologies
  • Experience working with suppliers and outsourced manufacturing partners
  • Ability to apply data-driven and statistical approaches to quality and operational challenges
  • Excellent communication and stakeholder management skills, including presenting to senior leadership

Preferred

  • Knowledge of global regulatory frameworks (e.g. FDA, EU regulations)
  • Exposure to 21 CFR Parts 210/211 and/or 820
  • Lean / Six Sigma certification or equivalent experience
  • Strong leadership experience within a growing or scaling organisation

Education

  • Bachelor’s degree in Life Sciences, Engineering, or related field
  • Typically 5+ years’ experience in Quality within a regulated manufacturing environment

Why This Role

  • Opportunity to lead Quality within a scaling, high-impact life sciences organisation
  • Direct influence on operational performance, compliance, and customer outcomes
  • Visibility with senior leadership and ability to shape quality strategy at site level