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Quality Manager
Job description
Overview
A high-growth, global life sciences manufacturing organisation is seeking an experienced Quality Manager to lead and evolve its site-wide Quality function.
This is a pivotal leadership role responsible for shaping and scaling the Quality Management System (QMS), ensuring regulatory compliance, and driving continuous improvement across manufacturing operations.
You will play a key role in enabling operational excellence, supporting global customers, and ensuring the organisation is positioned to scale effectively.
Key Responsibilities
- Own and lead the site Quality Management System (QMS), ensuring alignment with internal, customer, and regulatory requirements
- Manage and oversee internal and external audits, ensuring robust compliance and continuous improvement
- Lead the investigation and resolution of non-conformances, deviations, and customer complaints, including CAPA management
- Oversee quality events and manufacturing excursions, ensuring root cause, impact, and corrective actions are clearly defined and executed
- Provide regular reporting to senior leadership on QMS performance, KPIs, and improvement opportunities
- Lead supplier quality and risk management, including audits and performance monitoring
- Develop and maintain Quality Control (QC) processes, ensuring product and material compliance
- Drive process improvement initiatives (Lean / Six Sigma / validation-led improvements) to enhance quality and efficiency
- Build, lead, and develop a high-performing quality team, including hiring, training, and capability development
Experience & Requirements
- Strong experience operating within regulated manufacturing environments (pharma, biotech, or medical devices)
- Deep understanding of ISO standards (9001 / 13485) and cGMP requirements
- Proven experience managing CAPA systems, audits, and quality investigations
- Experience implementing or maintaining Quality Management Systems (QMS)
- Strong knowledge of risk management, validation, and process control methodologies
- Experience working with suppliers and outsourced manufacturing partners
- Ability to apply data-driven and statistical approaches to quality and operational challenges
- Excellent communication and stakeholder management skills, including presenting to senior leadership
Preferred
- Knowledge of global regulatory frameworks (e.g. FDA, EU regulations)
- Exposure to 21 CFR Parts 210/211 and/or 820
- Lean / Six Sigma certification or equivalent experience
- Strong leadership experience within a growing or scaling organisation
Education
- Bachelor’s degree in Life Sciences, Engineering, or related field
- Typically 5+ years’ experience in Quality within a regulated manufacturing environment
Why This Role
- Opportunity to lead Quality within a scaling, high-impact life sciences organisation
- Direct influence on operational performance, compliance, and customer outcomes
- Visibility with senior leadership and ability to shape quality strategy at site level